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FAQ

  • Where can I buy the items?
    Online Store, SM Dept Stores Nationwide, Landmark, Glorietta, and other leading department stores nationwide
  • Are your pieces hypoallergenic?
    Yes, all our items are hypoallergenic
  • Do you customize designs?
    No, we currently do not offer customized designs
  • Do you offer guarantees on your Merchandise?
    Yes, we have limited warranties on our items.
  • What is the base material of your jewelry?
    We use stainless steel or brass as our base material.
  • How to clean your jewelry?
    Use only water and mild soap in cleaning.
  • Is there any substance we should avoid getting into contact with?
    Avoid prolong use with harsh chemicals and soap.
  • What are your modes of payment?
    We accept Online Payments or Credit Card payments.
  • Do you accept cash on delivery?
    We don't offer Cash on Delivery
  • Which courier do you use for shipment?
    We use LBC or J&T for shipping.
  • What is the lead time for shipment?
    3-5 working days
  • Do you accept Returns/Exchanges?
    Yes, we accept returns within 7 days of purchase.
  • What is your Retun/Exchange Policy ?
    Please click below
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